DMV Help Center

What can I do if my account has been disabled?

If your DMV One Way account was disabled, you’ll see a message telling you when you try to log in. Accounts that don't follow our Terms of Use may be disabled without warning. We suggest that you review the Legal Documents carefully along with the actions on all accounts you've created.

If you think your account was disabled by mistake please contact us.

If you don’t see a disabled message, you may be experiencing a login issue. If your account was deleted by you or someone with your password, there's no way to restore it. You can create a new account with the same email address you used before, but you may not be able to get the same username.